Empathy guides our approach at www.modavista.us. We invest in understanding user challenges by:
Persona Development: Inclusion of disability personas to model diverse needs.
Contextual Interviews: Gathering real-world scenarios to inform design decisions.
Design Enhancements:
High-contrast themes, including Dark Mode and custom palette selections.
Simplified page structures with clear headings and progressive disclosure.
Step-by-step guided tours for key transactional flows like checkout.
We maintain an open channel via the footer link for users to share personal insights, which directly drive our ongoing feature enhancements.